Enter your search term here...
New support ticket
Check ticket status
altHR Knowledge Base
What to do after I have access to an account
What happens after I sign up on the website
How to kickstart the altHR experience for your company
How to digitise HR operations and reduce manual work
How to increase employee happiness and engagement
See all 6 articles
What is the difference between the admin dashboard and altHR mobile/web app?
Can I access altHR from my desktop?
My employee did not receive an invitation email
My employee cannot sign in / app shows invalid credentials
Employee keeps getting logged out of altHR mobile app
See all 6 articles
How to set up company profile
How to turn on and off certain modules
How to add and edit job bands
How to assign admins and give access to certain module
How to set up and edit company structure
See all 11 articles
How do I hire employees onto altHR?
How do I import my employees in bulk?
How to send invitation email to employees to activate their account
What to do if employee is unable to access their account?
How can I change employee's position?
See all 19 articles
How to set up default approval routing for leaves
Differences between leave entitlement and leave balance
How to view leave balances (Employee version)
How to view and check employee's leave balance
How to set and edit company work days and hours
See all 37 articles
Types of expense categories
What are the available types of expense policies
How to process expenses for payouts
How do I know if the approval routing for Expenses is set up correctly?
How do expense limits work?
See all 33 articles
How do I upload a document?
What kind of file formats can I upload?
How can I check if an employee has read the document?
What is time tracking?
I have turned on time tracking module but it did not appear in my app.
How to set up time tracking?
How can I use checklist to collect employee information?
The field I need is not available, how can I create a new field?
What are the default checklists available?
How do I know if my employee has completed a checklist?
Where to view my purchased voucher
Is altHR available on Huawei AppGallery?