Helpdesk (17)

How to view submitted cases (Mobile)

Modified on Fri, 3 Dec, 2021 at 5:35 PM
How to view agent's replies and documents (Mobile)

Modified on Mon, 6 Dec, 2021 at 3:25 PM
How to withdraw submitted case requests (Mobile)

Modified on Mon, 6 Dec, 2021 at 3:59 PM
How to edit or delete Helpdesk's category & sub-category?

Modified on Wed, 7 Aug, 2024 at 12:26 PM
How to Move a Helpdesk's Existing Sub-Category to another Category?

Modified on Wed, 7 Aug, 2024 at 12:36 PM
How to assign new helpdesk agent?

Modified on Fri, 9 Aug, 2024 at 9:49 AM
How to trigger Auto-Close-Off for Helpdesk ticket?

Modified on Thu, 29 Aug, 2024 at 3:00 PM