What is Helpdesk


This feature allows you to raise queries, requests or issues to the appropriate PICs.


To submit a case:


  1. On your mobile app homepage, tap on Helpdesk. If you don’t see it, tap More then look for Helpdesk.

  2. Tap on Add Case.

  3. Select a category.



  1. Fill in the details.

  2. Tap on Submit.